© 2025 All rights reserved
At Ivar Vases, we want you to be completely satisfied with your purchase. If for any reason you are not, our Return and Refund Policy explains how we handle returns and refunds.
You may request a return if the product you receive is defective, damaged, or not as described.
To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
Returns must be requested within 7 days of receiving your order.
Certain products may not be eligible for return due to hygiene or safety reasons. This may include bathroom essentials or opened household items.
To request a return, contact us at [email protected] with your order details and reason for return.
Our team will guide you through the return process and provide instructions.
Customers are responsible for returning the product to us unless the return is due to a defect or damage.
Once your returned item is received and inspected, we will notify you of the status.
Approved refunds will be processed through the original payment method. Since Ivar Vases only offers Cash on Delivery.
Please allow up to 10 business days for refunds to be completed.
If you wish to exchange an item for a different product, please contact us at [email protected]. Exchanges are subject to product availability.
For return or refund requests, please reach out to us at [email protected].
© 2025 All rights reserved